I ordered one dozen doughnuts this morning and they all tasted like they had been laying around for a day. I also ordered three drinks. There was no vanilla in the vanilla latte and not even a hint of a chocolate taste in either the hot chocolate or the mocha. I had to wait for a while for the drinks, which I don't mind, but the woman only handed out two drinks and I had to ask about my third....she had not made it. This is the second time I've gone to this location and had issures. I can't tell if the employees just don't care about their customer satisfaction scores/reveiws or if there is some other reason that they just don't listen to what the customer's actually ordering. I won't be visiting this location again.