I wasn't at this location but I activated a line at the Dundas & Church location.
I had a very bad experience with that store. I'm not sure whether it is due to poor store management or a bad reputation.
I chose mobilicity because they had the lowest price compared to all other carriers.
However upon signing up, they told me a SIM card is now $20 instead of $10. Fair enough, inflation...
What made the matter worse was that the rep told me i had to put a credit card on file or else be subjected to paying 2 months of service up front. After activating, I phoned customer service and they told me that was an outright lie.
Reliability is key for mobile carriers, but transparency is invaluable.
So i took my service to WIND and got 6 months free, even though I will be paying more in the long run.