I have been going to this restaurant for 10 years now and the service and quality of food has gone down. Before the previous owner had passed away, the service was great and quality of food was just wow. Recently, we decided to dine in for a special occasion and it was just awful. There were 10 of us and we had ordered something different. We ordered our usual biryani, paneer tikka masala, ribs, chaat. The biryani was not bad, nothing to complain about there. The ribs were cold and we had to return them. The paneer tikka masala was absolutely the worst dish, I have never been so disappointed. The dish is supposed to have cubes of paneer (cottage cheese) however there were 2 paneer pieces and the rest was red peppers to fool the customer. I cannot believe this.
I live in the neighbourhood and a few months ago I decided to pick up some food for take out. I was pushing a stroller and no one came to help me through the doors and the first thing they said to me was " ma'am can you leave your stroller in the stroller area?" I hate their new policy of no strollers allowed. This makes no sense because their restaurant is so big and the stroller wouldn't be in anyone's way and as well the place is not an elegant place, it wouldn't ruin the ambience or environment of the restaurant.
I'm assuming the spouse runs the restaurant now. You are not doing a good job. Go back to the old times.