Food is typically decent as long as the order is correct. Today the guy at the speaker thought it was a race to see how fast and discourteous he could speak to customers. We heard 3 before we were up for our turn. Portillos is expensive for what you get but it's good for what it is. The young lady at the window obviously hated her job as well. Someone from Chicago needs to visit this location because when they first opened they were awesome now I tend to avoid this location and wait for trips north I will add that the final person we dealt with saved ya a star because he was such a friendly and outgoing dude. Didn't catch his name or I'd have called and told ya he was awesome!