Hopefully this will save someone the trouble that I have been going through with this office. I have never written a review before but I have never been so frustrated with a medical office in my life. First of all they take lunch from 11:30 to 1:30 and in that time you have no possibility to leave a message. So if you are trying to take care of something on your lunch period its not going to happen. Then when you do reach someone in the hours that they are open you have to leave a message for someone to call you back ( which is like most offices so I understand that). The kicker is that when they do call you back its about 5 mins before they close so if you miss the call and call back after 4pm then you are out of luck (since you cant leave a message) and then you have to start the process all over again. With that said, if you do reach someone it takes them a good 4-5 days to call you back.. and then when they do call back of course the suggest you come in to the office of course so you can pay another visit to the doc and pay another copay for the office visit. I left another message for the Dr. over a week ago and as of today have yet to hear back from him or any of the staff. Save yourself the time and frustration of going to this office!!