I used to come here occasionally if I was at Eaton Centre and craved ayce sushi. I decided to come back today since my friends work downtown. It was way worse than I expected even thought my expectations were already rock bottom low.
The service was non existent to disrespectful. We had to ask three different waiters for our water and one of them told us five minutes...for water? Midway through our meal we finally got them. They randomly refilled the water, ie only the ones closest to them. My friend got a piece of lettuce in her water. When we asked for another piece of order paper, the waitress was really hesitant and told us we should finish our food on the table first. We understand and respect not wasting food and we told her we only wanted an extra miso soup and edamame.
Food quality was rock bottom. Menu selection was extremely limited. The salmon roses were stuffed with a disproportionate amount of rice. Imagine six salmon roses taking up same amount of plate space as 20 pieces of sashimi plus height. The sashimi wasnt too gross as they were at a cool temperature and was acceptably fresh. The tempura batter was insanely thick maybe 3:1 batter to shrimp. The teriyaki wasn't even grilled properly and just had a dribble of teriyaki sauce on top. Rolls were disgusting. We ordered all three of the special ones and they were pretty indistinguishable in terms of ingredients. The shells of the tempura shrimps weren't cleanly removed and the avocado was browning in them.
I will never come here again. Keep in mind that it has a low price but not even that low considering what is being served ($20.99 for dinner). The best things were the water, miso soup, and a little portion of sashimi.