I went here for a perm recently bc of all the great reviews. I brought in a picture and the stylist said she could achieve the results using a spiral perm. I later found out from another more high end salon I normally go to that these results can only be done with a curling iron. I also was told on the phone they could do a single process color in one visit and when I arrived they said I had to come back in one week. Anyway, the perm completely damaged my hair bc they processed for an hour, instead of the usual 5-20 min processing time. I found this out after having to go to another salon to fix the results and get the Demi color done. The curl that I achieved looked nothing liked the picture and the stylist acted the everything was perfect and quickly rushed me out of the salon. I am going back to speak with the manager to tell them about the damage they did to the front of my hair. They obviously did not have the expertise to achieve the results I wanted or to recognize that the picture I brought in was not a spiral perm. The stylist also did not even know what rods to use and had to keep asking other stylists. I should have left at this point but I didn't want to be rude. My mistake in trusting them with my hair.