This is a horrible moving company. Not only were they unorganized with scheduling of our truck on day of the move. But they also came and trashed our things! I was furious after seeing them drag my furniture across the driveway, instead of picking it up and carrying it! They seem to not having moving skills and should have known that you need 2 people to carry furniture - not 1 person dragging in along the ground! They ended up completing breaking 3 pieces (my vanity table leg, file cabinet, and baby changing table) And scuffing up everything else. I watched as they just dropped boxes from the truck onto the ground which ended up breaking things inside, like my daughter's $100 baby lamb lamp. I was so angry that I just wanted them to hurry up and get out of my house so most of the stuff we just had them put into the garage and living room of our new house and then had to move everything ourselves to each room of the house.
I wasn't going to tip any of them but my husband is nicer than me. He gave them $15 ea; which I heard them complaining about it as they were getting in their truck. They are lucky they got anything and that I didn't immediately call the company to demand a refund and reimbursement to pay for everything they broke.