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  • Worst customer service. I was driving from L.A. to Zion National Park and my check engine light came on. Not only did they fail to update me that the process would take multiple hours to complete (I had to walk into the back area and ask for a time estimate while the rep and the mechanics were sitting chit chatting). When they made a diagnostic they said it was just an issue that Hyundai had been seeing and there was no solution and I should get a letter in the mail. They told me to continue to drive and my check engine light would remain on. They also told me that if a real problem did come up I wouldn't know since the check engine light was already on. The other thing is miscommunication. The cashier told me that it was dangerous to drive my car when the service team said I was good to go. My overall impression was unprofessional and lazy. I am so sorry to the customers of Las Vegas who have to frequent this dealership.
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