Just took my son for his first tattoo on his 18th birthday. First, the guys behind the counter were very helpful and pleasant. We met Mark, told him what he wanted, he proceeded to come up with the design freehand. After the paperwork and the price it was a go. Mark was very professional, since this was my sons first tattoo he explained what he should look for regarding cleanliness and sterilization in a shop, very helpful. Once he got going, he did an excellent job. We were very happy with our experience and will be returning in the future.