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| - Our group goes here Monday nights for Team Trivia, so we understand that the kitchen is very busy. Usually, our server is Toni, who has to be the most pleasant and hardest-working server in the state of Arizona. (FIVE STARS FOR TONI!)
Tonight, unfortunately, we had a different server. First of all, it took her nearly fifteen minutes to acknowledge my existence. My order took a while, which I can understand, but it was delivered without my diet Coke, silverware, and napkins. (I got my own utensils and napkins from the servers' station and flagged down another server for my soda.)
In addition, whenever one of our group would try to get our server's attention, she would keep on walking, while calling, "Hang on!" to us. (It became a joke that when one of us at the table would start to talk, another would interrupt by saying, "Hang on!")
When Trivia ended, none of us had received our checks, and we had to stand around waiting nearly fifteen minutes for them to be printed out. Meanwhile, the place had nearly emptied out, and we were stuck there. Later we found out that the printer had jammed; okay, not their fault, but shouldn't we have received an explanation and an apology? I usually leave 20% tip on anything over $12.00 and 30% if it's closer to $10; tonight I left $11.00 on a $9.93 bill, and now I'm thinking that was too much.
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