This is probably the best BBQ restaurant that I've tried in the northern Charlotte Metro area. But with that said there's room for improvement to make it stellar.
Service. 2 stars.
Very slow. At first I thought the line out the door was due to an overwhelming response to the place just being absolutely fantastic. But it came apparent after 45 minutes of standing in line that proficiency and efficiency is where they are dropping the ball. They have a very small dining room but at any given time there was 5-6 open tables. So the problem starts at the front. The cashier/order taker was very slow. Unsure on how to use the point of sales that it seemed. Once we ordered and proceeded to sit down, I had to clean our table. Removing everything. In the staffs defense, most people clean their tables off as its customary with refuse canisters in the dining room. But with that said, the table sat dirty among with several others for over 10 minutes while we were in line.
Food. 3.5 stars
I ordered their Pick 4 meats combo for $21.99. When this tray of gluttony hits the table it is impressive looking. Mounds of swine, beef and poultry all heaped on.
Beef Brisket 3 stars.
I think they use a 2 piece cut of brisket. Meaning that it's two muscles joined with a fat cap and a centerline of fat in the middle. At first glance, it's an astonishing feat of smoked genus. Smelled great too. But when you look closer you can tell that they nearly left the whole fat cap on straight out of the package. Now there's a debate in the "smoke" world on how much fat to leave on but this was obsessive. It had a nice smoke ring but it didn't penetrate the meat. The fat was the recipient of that great flavor enhancement. If I had to guess. They sent out probably 8 oz of brisket. But after trimming the inedible fat off. I was left with about 4 oz. I have to say. That 4 oz was pretty good. Nice texture. Little thicker than I prefer. Moist and a moderate amount of smoke, which would've been more if they trimmed it a little leaner. The sauce they had to accompany the brisket was their take on a thicker Kansas style sauce. Sweet and thick but pretty good with the pairing.
Pulled Pork 4 stars.
Little different than the traditional presentation of the other Carolina style Q restaurants in the area but pretty damn good. Nice chunky pulls instead of the minced pork you'll find down the street. The only negatives I had about this was the sauce they had which was a Carolina style vinegar "mop" and that the meat wasn't as clean as I'd like to see. Tons of chunks of slimy fat that was beautifully caramelized but inedible.
Smoked "Sweet" Wings 4 stars
Nice huge uncut wings (meaning the flats and the drums are attached). Very surprisingly one of the best parts of the meal. Nice smoke flavor. Perfect texture and not overdone. I think they used a garlic rub while smoking. The sweet glaze was really good.
Smoke sausage 4 stars
Generous portion. Pre cut instead of a link. Nice smokey flavor. I probably could eat a plate of these by themselves.
Collard Greens 2 stars
Being a southern boy. You can't pull sub par greens on me. Blessed with an adoptive grandma of a different race and my own biological one. The benchmark is set high for this item. They were extremely bitter. Undercooked. Tons of stalk left on. Poor attempt of adding some sort of fat while cooking. They gave a generous portion but who wants to eat a lot of something that tastes so bad.
Sweet Potato Casserole 4 stars
Decent. Little runny but had a great flavor.
CLEANLINESS 3.5 stars. Bathroom was clean. The counter and kitchen area looked clean. Where they lose stars is in the dining area. The tables would sit for long periods of time with no attention. Front self service trashcan was overflowing.
I hope you find this review useful. I will try again. But will only go when there's not a line out the door. Already made that mistake once.