Unlike others, I did not find the owner friendly. I found him to be a bag of douche of galactic proportions.
I suppose this place is OK for average bikes needing average repairs, but when I brought in my road bike for a repair of moderate difficulty for any competent bike shop, because the owner was incapable of doing the repair he chose to insult me by telling me I should sell my bike and get something more appropriate for someone of my physique.
At the moment I'm a little overweight, but here's the facts: every summer I road bike in Italy. I have summited Mt. Terminillo. I have gone up and down the hills of Umbria as a member of a local riding club. I have ridden legs of various stages where the Giro d'Italia is run. I am capable of riding as much as 200 miles/week. I can summit South Mountain 3x in a go.
I have ridden literally thousands of miles on this very bicycle, which -while carbon fiber - is FAR from a pro racing model. But this nitwit thinks I should sell my road bike because it's "too advanced for me". Oh and I'm a fat motherhumper too, thanks and come back again soon!
"Try me"? I did. You and your sad little bike shop in the ghetto failed.
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Edited to add: since my encounter with this obnoxious tool, I found a friendly bike shop which had no interest in fat-shaming me. I told the story about this dickwad and all of the employees were aghast. They fixed my bike wheel so that I could ride again. I'm doing 200 miles a week (yes really) and have dropped 7 lbs in 3 weeks. By August I should be under 200 lbs, and when I go to Italy to ride up Mt. Terminillo again I will take a selfie.