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| - I regularly get a sandwich for lunch at the deli counter here, but I have to say that lately it has been a less than acceptable experience. The sandwiches of late are sub-par, the people that are making the sandwiches are not friendly, you can barely here them call your name out when your sandwich is ready and when it's ready they toss your sandwich up on a ledge above the desserts cooler that I can hardly reach. It seems as if they want to make it an unpleasant experience for you.
Recently, I have received the wrong kind of bread, twice, ordered a chicken salad sandwich that only had chicken salad on half of it and once I received a sandwich that had two GIANT pieces of lettuce on it that made the sandwich look 1 & 1/2x as big in the packaging. What a disappointment! Once recently I also ordered cheese on my sandwich, paid for cheese on my sandwich and returned to my office only to not find cheese on my sandwich. If the owner of this store is trying to skimp on ingredients to save money then, point well taken!
Also, the staff is not as friendly as they used to be and they act like they don't want human contact with anyone past the counter. They seem to like chatting with one another, though. They rarely make eye contact with you and if they do they try to quickly answer a question and then turn away abruptly as if you are bothering them. Just a general cold, unwelcoming feeling from a previously warm, genuine, friendly place.
There used to be a lady at the deli counter who was very sweet and would always positively comment or compliment anyone who came to the deli counter. What a pleasant thing it was to take a break in my crazy day and encounter such a thoughtful being! It made my day just coming to get lunch!
My office is walking distance from this place and I know many of us get lunch here. I will be spreading the word of how the service and the sandwiches have dropped to an all time low and I will detail the accounts of my last few visits to them all!
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