The fact that this place is 24hr is what they really have going for them. I feel bad for the staff that have to deal with all the drunk people late at night because it gets crazy inside but it doesn't give them a right to treat their customers so poorly.
Poutine here is good, but not deserving of the hype and if you're lining up for 30min. you should rethink your decision because it's not worth your time.
But after a night of drinking, this place is definitely a Godsend. It's just nice to have a spot available for your drunk needs.