I came to the Palm Place to stay for a week just for fun with my daughters. On our last night we decided to try the Smoke House Burger which is shown in one of the photos. We were told it would've ready in ten minutes and because we stay in the same tower it was just a hope in the elevator and down a couple of floors. We left our room exactly ten minutes after the call ended and waited at the bar in the cafe about ten minutes before they retrieved our to go order. When we got back to our room the well done burger we had ordered was well beyond edible ... It was completely black ... The burger the brisket the sauce the underside of the burger black. The only thing on the burger not black was the slaw and there was such a small amount of it on the burger and the sauce on the burger that you could only taste the charges burger. I guess I should have known better when I came in the cafe and over heard the waitress tell the bar tender that they were returning another customers food because their burger was to well done. The two stars was because Of The bartender whom was very nice and the only upside of the experience. But they really need to get a new cook because the food was nothing like the picture at all.