Came in on a Saturday with my wife and grandson. Was put in Chantell's area. Not sure if she is that incompetent, new, or the kitchen screwed up but ordered cheese sticks and pepperoni bread for starters and they never came until I re- ordered as we were leaving then they got it wrong. The meal was decent but had to ask for silverware and my wife's milkshake that didn't come. This place is going down hill