Been here a few times, have no problem! We have had their pizza, burgers, nachos, and my favorite! Coconut Shrimp! Yes, this is a little pricier! Yes, Surprise is trying to be the West Valley Scottsdale! Nothing wrong with that! It's going to take trial by error to make things better! Some of their food needs to improve, but with the choices at that area! Red Embers is a must try choice!