Came here the other day ordered food. Employees talking about forgetting toppings on menu items. I didn't realize until I left but they didn't ask what hummus I wanted on the salad and I asked for dressing but I didn't see any on the salad. Then at checkout I had a pending reward "buy one get one free". I asked if I could order a second item to take advantage of it before it expires. The response first was to tell me I had x number of hours still to use it. Finally she let me order a second item. Not the best experience.