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  • Been to the cabin twice now and the first time I went my tab was $30.00 and when the tab cleared in my bank account they charged me $70. After reaching out to the restaurant twice and getting no call back and talking to the GM three different times to get them to check my credit card receipt. Finally after 2 weeks got a call back that they owed me $35 cause they over charged my account. Worst customer service ever and coming from someone who works in the industry as well is saying a lot because I know what it takes to be a bartender, waitress, and manager and they have horrible customer service! Honestly probably the worst I've seen! I decided to give The Cabin a second shot and went and had brunch with a group of friends. We ordered and it took an hour for our food and appetizers to come out. They left our food in the window waiting to be served for so long that it become cold. So when we received our food it was all cold and waited an hour for. Then my friend found mold floating in her child's cup of apple juice!! Disgusting!! GM came over and all he said was, " oh sorry, I just got here. I'm sorry." And then walked away and then never came back to check on us. When we were done we asked our waiter for the bill and he said it was taken care of but the GM never came back to our table to tell us himself!! I was shocked to learn that this gentleman was not just a manager but the GM of The Cabin and obviously doesn't know what customer service means! Very disappointed in this restaurant was looking forward to a new restaurant in the area, only to be extremely disappointed and I will not be going back!!! I would NOT recommend The Cabin at all!!!!
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