Not pleased with the sneaky upsale. I haven't had nails for years and I wanted to treat myself. I wanted acrylic but apparently "acrylic" sounds like UV gel with shellac. They started with acrylic tips and I'd never had gel before so I didn't know what they were doing until it was too late. Wasn't pleased with the gel nails either - super thick and they were totally skimpy with the nail colour. I will never again get gel nails and I certainly won't be back where I don't get what I asked for in the first place. They completely ignored what I asked for and put the most expensive nail service they have on me. It wasn't until I paid that I knew exactly what service I had received. Not impressed!