My hubby and I were visiting family in Arizona over the Halloween weekend. He decided to treat himself to a haircut (head shave) and we found this place on Yelp...the reviews were too good to pass up. After a little difficulty finding the shop because of the lack of signage, we rolled into the shop and were greeted by a very friendly Tony. He was enthusiastic and friendly and welcomed us in. Carlos gave an awesome haircut and clean up for a pretty good price ($16). The shop was cozy, clean and guy friendly (game station, sports memorabilia, car bench seats). My only star subtraction is because Tony was a little too chatty...very chatty. He was talking about what to have for lunch, what "diet" Carlos was on, how he slept on the couch when he was in the dog house with his wife...and on and on and on. The biggest mistake he made was when he asked us where we from and we said Los Angeles, he changed his demeanor immediately. He even ("jokingly") stated that he didn't need to bother talking us up anymore since we were out of towners...did I mention that we were visiting family, potential clients? Not to mention that we visit more than once a year, meaning we could have been 2-3 times a year clients. As a business owner, I would think you would use any and all opportunities to create new customers who will then use word of mouth to create even more customers. Carlos was the saving grace for our experience and I hope that Tony realizes that every body that walks into his shop is a potential for more customers.