I, too, found John after searching for "best sewing machine repair, Arizona". I hadn't touched my Husqvarna Sapphire 870 in over a year after everything fell off track, fearing the expense of taking it to a dealer/brick and mortar repair shop. John provided same-day service, had my machine working beautifully in a jiffy, and charged such a fair price...I cannot have been more impressed and happy. John also assured me that I now have one year of free service should my machine decide to break again. Thank you, John!