I went to the franchise Edo Japan located inside sunridge mall in calgary, NE. The cashier was male Asian race. As he was serving another customer infront of me, he was asking me what I want to order. I think if you are serving a customer, you have to give them 100% service. He was so rude to the customer infront of me. When it was my turn, I asked for spoon, and answered me with LOTS of attitude, I then said, " you dont have to be rude!". I couldnt understand what he answered back. The cook however saw what happened and apologized for his co-worker's behaviour and was nice to me. This is why I gave it 3 stars. If it wasnt for the cook, this franchise is NOT getting any stars from me, so watch out for that grumpy guy!