First let me say they opened last week so I understand there may be some kinks to work out but it was pretty bad. From the first moments inside we felt a sense confusion and of being rushed. I ordered a burger, fries and a side salad and told to go to the dressing station and someone will get you the dressing of your choice along with an order number to put on the table. I waited in line for 10 minutes at the dressing station before interrupting someone to get my dressing (my meal was delivered to me while waiting in line). The place was packed and we waited another 10 minutes for a table to clear. You could see many unhappy faces from the customers but the staff was remarkably upbeat. The food: Their marketing reads "Yes, we've been flippin' burgers since 1949 - you don't do something for that long without getting preeeetty good at it.". The burger tasted like a processed frozen burger from a cafeteria, it was bland & spongy. The salad was nice but the red wine vinaigrette tasted like something out of a bottle. Not what I was expecting. If you're looking for good burgers, walk a bit further and go to 5 guys. If you like salads they have a great selection but I suspect the dressings are pretty much off the shelf. Someone that I had lunch with told me said the food is straight from Eat and Park so if that's your taste you might like it.