Been here for over an hour. Nobody is being helped & the room keeps filling up with people. 1 person called in over an hour. Seems like even people with an appointment are not getting called. 1 of the 3 ladies working seem to be in an ultra bad mood. I look at jobs here like the DMV, you knew that you had to deal with the public when you got this job. Yes the public sucks for the most part. Get a new job if you are soooo unhappy.