Apparently Dr. Baldwin sold his practice to Dr. Tripp in the last couple of years. Debbie Noblett is the new office manager...she seems to be incharge of everything!
I had an anxiety issue that had gotten worse and worse...they advised me to start calling for a valium before appointments. When Debbie called to remind me of an appointment I told her this and said it is in my file...she was very condensending and said that I didn't really need it just for a cleaning. I cancelled my appointment and was pretty upset. My husband called the office she apologized to him and everything was straightened out.
I needed a crown...remember, any meds from this place is like pulling teeth ;-)
I like to refer to dr. jennifer slaughter as Doctor Pain now...I was barely num for the crown drilling and in pain the whole time. I tried to tell her, she would just say it's ok...done in a sec. I don't think she properly applied the novicaine, as my cheek was numb, but my tooth felt every touch.
I had a panic attack on the way home...it was horrible and draining.
The pain lasted several days...they kept recommending using motrin and advil alternating them....when this didn't help, I was chastised for needing "excessive amounts" of pain medication...which I hadn't received!!!
When I asked to speak to the owner of the practice, deb said she was close to him and that she had just done everything she could for me.
They are a bad practice, do not listen to patients, will not escalate problems that occur. I would say find another dentist....there are some nice ones around here!