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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • So I have been buying merchants of green coffee all summer long at the market and now the markets closed I decided to locate this place to buy some expresso for my expresso machine. The place has a great vibe and very welcoming and as many have mentioned off the "beaten path". I got some expresso ground up and the attendant was "a little too cool" and it seemed like I was burdening him by asking him to grind some coffee up for me. When I got the coffee home it Wasn't ground fine enough for my expresso machine. So I went back a few days later to get it re-ground. When I arrived there was two people at the counter (a man and a women). I told them my issue and the girl said "sure we can try and re-grind it" and the man goes "no. What's ground is ground". I said well what can I do? He said you can brew it meaning not using an expresso machine I told him I bought it specifically for my machine he said nothing. I said "is that it?". He said yes. Did not offer to grind another bag and let me walk out unsatisfied. Maybe you should stay off the "beaten path" Merchants of Green so no one else has to experience your crappy customer service...Starbucks would have done better. Shame on you and your "too cool" to care about customer service attitude! 2 stars only because the coffee is good. Forgot to mention the worst part! The guy reaches into the pound of coffee with his bare hands and rubs the grounds in his hands and says "yep that's expresso ground". Thanks! You just put your bare hands into the pound of coffee that you're giving back to me because you don't want to fix the problem! Horrible!
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