USED to be a loyal customer here. Today I went in for a pedicure and manicure and was given a male tech.. I had to ask 3 times for warmer water, never got it. My tech didn't understand English, which became irritating when having to wait for another tech to translate our conversation. My massage was short, the length of Justin Timberlake's TKO song which is barely 5 minutes long. I treat myself to pedicures and the best part of the pedicure is the massage, I tip them even more when it's a good massage and was very disappointed today. Any other time I got a pedicure at this salon I had callus remover and a good scrub, today that was also not given.
This was a totally different, half assed pedicure that I have never received from this salon before. His tools were dirty to me and over all the salon is dirty especially compared to other salons I've been to, another big turn off with this place. New tools should be taken out for any nail job, EVERY TIME. I called the salon manager to explain my disappointment in my service today and she was extremely rude back to me.
From here on out, I will be driving an extra 10 minutes to Haute Nails on
6640 Durango Dr
702-586-0888