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| - Great deal on furniture in general. Reasonable prices when it's on sale, but really the big deal sealer is the customer service (your mileage may vary here).
Most of the sales people here are always helpful and can provide your all needs there. I wasn't expecting my couch to have screwed up legs, and the delivery people caught it twice, then called the Utah store and had one shipped over because of it. When the customer service people offered me a gift card for my trouble, and I didn't get it? Figured that I'd just tweet about it.
And.... whoa, in a matter of a few more conversations via tweets, the GM of the LV store had my gift card approved, and out the door. I was just making a mention, and it was there. Totally awesome.
The only thing that I'd like to clear up though is that if you buy a mattress, they will not take away your old one if there are stains on it (I don't know how you can not get any on, if you move around like I do, and dirt and such gets on it). In any case, they quote that OSHA doesn't allow them to do it. However, there is no such OSHA regulation that prevents this. A lot of mattress stores will quote this urban legend apparently instead of company policy.
In any case, great store, but just caveat emptor on the mattress buying if you're looking for a removal.
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