I have been going to this store for over 13 years. Most of the staff is friendly but some are complete ass holes. Never been an asshole to me but I've witnessed some bad customer service from a few. My reason for a low score is because I used the atm in the store and never received my money but it charged 400 to my card. In my mind let me call my bank and I'm sure the atm company will see their money back was over that amount. My bank replaced the money until further investigation. Next thing I know my bank removed the money from my account saying the atm company said it was paid. Like hell it wasn't and you will not gett 400 of my hard earned money.
So being that I have been going there for 13 years I figured I could talk to them about it. So guess what found out the owner personally owns the atm. I'm like ok cool we should be able to work this out. I go there and this guy that I know has to be the owner tall bald guy maybe 50-60 years of age. So I say hi are you the owner he said no. I asked do you know when he will be in or how he can be contacted he replies no. I asked if I could have his name he said no... all of this while being rude as hell. So I said well I had a problem.... before I could get it out of my mouth he jumps in and says we have nothing to do with that machine and you won't get your money back.
This man was rude as shit but I kept it cool because I know what I'm going to do next. Come to find out the man I was talking to is the owner.. Your a lier and a sack of bull shit. First your not the owner and second you don't own the atm.. lies, lies, lies and you know you have my 400.
Thing is always be careful when you own a business never know who your dealing with. This situation will be your longest nightmare I promise you that! I've already gotten started with what I need to do on my end and I won't stop slamming this place. I may not get you shut down but I will become your headache and you will sweat... don't believe me just watch!