Twice. Twice now I've come here and they've told ME what I want or what can or can not be done. I've been getting my nails done every two weeks for 20 years. I think I know better. The first time I smartly walked out, this time they got me though only for a polish change which I will promptly be redoing when I get home bc they look terrible not to mention how badly they are stinging from her aggressive buffing. It's the last time I will walk in here. Do yourself a favor and go to Bella next to Target instead. This place is the worst.