The coffee and pastries are nothing revolutionary. Service is decent, the Batista's know their regulars by name but you kind of expect that. And I find the parking lot is always full from overflow from the next door Earls (not sure why they are so busy all the time, I guess location is a powerful aspect of success). However, this is a place I go when size matters, because sometimes it does (even when they say it doesn't).
During weeknights it isn't too busy and being a larger place it's perfect if you need to have a group meeting somewhere. I've had comfortable meetings of 6 (with baggage) where all could talk in their normal voices and be heard. It's also centrally convenient for Northern Calgarians seeing that 16th Ave is a northern main vein and is easy to drive on at night. It doesn't have public wireless which is a large drawback.
I have rated it a two not because it's a bad place, but I have experienced much better. However, it's a positive two because there are some really convenient things about it.