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| - Skip the Wedding Suite if You're Plus-Sized (bridesmaid)
I went to The Wedding Suite at Nordstrom's expecting a full-service experience that I didn't think I'd get elsewhere. I got a nearly no-service experience. It was completely non-productive appointment, my bridesmaid only got to try on one thing (not even from the bridal department), and the consultant seemed to have no interest whatsoever in catering to a plus-sized bridesmaid.
I am in need of a plus-sized dress for one of my bridesmaids. I chose to make an appointment at Nordstrom's Wedding Suite rather than David's Bridal because they had just as much selection in their bridal department plus off-the-rack items available in plus sizes. I should have just gone with David's. Where to start? When I called to make the appointment, everyone seemed really nice and I asked if a plus-size could be accommodated. They seemed very helpful and said they had plenty of styles for plus sizes, and that they could pull from the floor for any off-the-rack stuff. Great! When I got there with my bridesmaid (plus my mom and sister in law) and let the woman there know who I was, she took me back to the fitting area and just looked at me and said, "So what do you want to do?" Um...I kinda thought you could facilitate the process since you're the one who works here, but okay....
I explained to her what we were looking for and showed her a few items that I found on their site that I'd like to have my bridesmaid try on. She pointed around the dressing room where she had pulled just a few bridesmaid dresses, none in plus sizes, and no variety in style whatsoever (I think every one was a short chiffon strapless dress) and then said we probably wouldn't find anything upstairs in ready-to-wear because they were pretty well out, but we could look. So as we went upstairs, she starts leaning into me and telling me "We can try but she's a *WOMEN'S* size, we can't do much for her." We find one thing (they *were* pretty cleared out, perhaps because it was near Christmas) to try on, and I ask if she can try on some of the bridal stuff, even if they don't have any in the color I'm looking for in-store. She says "Oh, those are size 10, you can look but she won't be able to try them on." Okay...what is the point of just looking at styles you can't try on? I get it, they don't come in every color in every size, but seriously? ESPECIALLY in special sizes you want to be able to try before you buy (I know, I'm shorter than short, certain things just look weird on me even if they look normal on the rack). She tells me the only way to try on is to buy the item. So...I should buy seven different styles to try them on, knowing I'm going to return at least six of them? When I ask about whether there are things like shrugs to wear with dresses so that they can be a little more modest (every dress she even had out was strapless and would show a ton of cleavage), she said no, and basically was not helpful with suggestions at all. No "our plus-sized bridesmaids really like this style" or "these undergarments work miracles" or even "I think you'd look nice in this."
She was very talkative about all kinds of other things, but not helpful at all with trying on dresses. To the point where, after my bridesmaid had tried on one thing and we just wanted to be done with this non-productive outing, we couldn't get out of the store because she wanted to keep talking about random things (this was not we're-waiting-for-someone-to-try-on small talk). It was like she wasn't focused on the appointment at all! And even though she wasn't outright mean and may have been trying to be discreet by whispering things to me about my bridesmaid's size and how she wouldn't fit, couldn't try things on, etc., it may me feel like a co-conspirator talking about my bridesmaid (who is also my sister, by the way) behind my back. It left a very bad taste in my mouth.
We went around the corner to David's Bridal, got an appointment right away, and the woman who took care of us there was much nicer. And they had several items in the right size! Don't waste your time if you're anything but a size 10.
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