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http://www.openvoc.eu/poi#funnyReviews
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  • I am very very unhappy with this service and we've had problem after problem in the last couple of years. I've finally been pushed past my limit to switch companies. We've had outages now for days, I've been told that my 2 month old modem/router combo FROM THEM was not covered by their warranty, so I immediately went out and replaced it- I have a work project with a deadline and cannot send anything from home. And of course, its Spring Break so the kiddo's out of school- an Internet cafe is no place I can entertain my 6-year-old. As a working parent, from home, I absolutely cannot continue having terrible service. Also, I should not HAVE to consider going outside of my house to get an internet connection when I AM PAYING FOR AN INTERNET CONNECTION. What a concept?! They've assured me I have great internet-speed, 10 Terabytes/second I believe they told me. I beg to differ, with new equipment- I have been waiting 5 hours to send a file that's 900 MB, AND it continues getting cancelled during these outages which starts it all over. Basically, could upload 1 file in almost 2 days. This is actually one of the more frustrating technology weeks I've experienced, and I've waisted almost 5 hours on the phone with the company trying to diagnose problems and etc... in the last 3 days. When your internet service begins affecting your ability to work and earn a living, enough is enough... and this is the 3rd experience in the last year and a half like this- including one where they accidentally unplugged our internet at the main box and I practically had to beg them to send someone out to look at it- no one could figure out what was wrong until the gentleman realized our internet had been accidentally unplugged- this outage took days to fix/get them to finally send someone out and also affected my work.... so I have tried to be patient long enough and enough is enough.
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