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| - DISCLAIMER: Reservation and booking were made thru expedia.com My request for a one room with two queen beds was fulfilled by the hotel. Now, on to the review:
This ain't no desert MIRAGE.
As one of the mega resorts on the Las Vegas strip, there is no shortage of food, drinks, gambling, and fun at the Mirage. My family and I stayed for two nights earlier this month, and although our stay was short, it was definitely comfortable and satisfactory.
CHECK-IN: A bit of a debacle. We arrived at 10 minutes before the start of check-in time only to be told that the computers were down and to return at 330pm. That arrangement actually worked out since we were starving and wanted to get a bite to eat. We grabbed a late lunch at Pantry, the resort's 24 hour restaurant, and were able to relax a bit after the flight and cab ride. It turns out the computers weren't yet fixed (at 330pm) and check-in was being administered via an ancient method: pen and paper. I filled out my guest info and the kind girl at the check-in desk was extremely apologetic about the downed computer system, which apparently was affecting all MGM properties that afternoon. She was very thorough, and after answering all my questions she sent us on our way to the guest elevators.
Amenities of our ROOM included:
*Two Queen beds (which were quite comfortable btw)
*Flat screen television
*Guest room safe
*Desk area with chair
*"Free wifi and internet" (this service is actually included in the daily resort fee)
*Snacks and drinks for purchase
Our room, which looked to be recently renovated, was kept clean and tidy throughout our stay, and overall very adequate and satisfactory for our short visit in Las Vegas.
We had the opportunity to dine at Pantry, the hotel's 24 hour restaurant, as well as having drinks at Rhumbar and Tom Colicchio's Heritage Steak. Good service at the restaurant and both bars. Drinks were typical Vegas prices.
SERVICE: I'd like to commend the staff that were stationed at various points near the check-in desk, as they were extremely apologetic for the computer snafu, as well as being helpful on what to do, providing forms to fill out, and directing guests to various check-in stations. As I've already stated, the female staff member that assisted with my check-in was polite, friendly, courteous, and answered all my questions about the hotel (as I was a first-time guest at the property).
Lastly, I found the location of the hotel to be very beneficial as it is centrally located on the Las Vegas strip. I appreciated the convenience of being able to walk next door to the Forum Shops as well as across the street to the Venetian and Palazzo hotels.
BOTTOM LINE: A satisfactory two night stay at the Mirage Hotel. Polite and helpful customer service as well as the central location are two factors I appreciated for sure. I would definitely consider a future stay at this hotel.
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