The staff are very friendly. While they are a bit pushy with personal training sessions, if you say no they'll leave you alone.
There is plenty of equipment ranging from free weights to cardio to machines and it is all pretty new. The steam room is amazing and a great bonus after a tough workout.
The hours are generally pretty good. They close early on Saturday although I'm there right when it opens so there's no issues for me. Only downside would be that it's closed on Sundays.
The price is also fairly reasonable. Both the nearby YMCA and 5th Avenue Fitness are considerably more expensive.
If you're looking for a convenient gym with friendly staff, good equipment and lots of amenities for a reasonable price, this is definitely it.