I worked with Katie Genrich at DoubleTree more than a year before my 9/5/15 wedding. She was nothing but wonderful from the start. We started with a 20 room block, but ended up needing more than 50 rooms. Katie was always available and helped get us all the rooms we needed. The rooms were awesome- they were all redone this year. The location was perfect- right by the capitol and state street.
The staff was so helpful when we arrived. They handed out itinerary cards. Katie even accepted flowers for us and put them in our room- in buckets of water. She was so amazing!!!!
We had sandwiches and water sent up to the room, which were delicious. We had school buses to take everyone to the wedding and the hotel helped point everyone in the right direction. We also rented out Badger Land for the after party. There was one issue with the pizzas we ordered, but the catering manager took care of it after the fact, and the bar was very accommodating. After it closed, the staff even let us continue to play games in the front lobby- truly outstanding!
I can't thank them enough. Katie got us the best rates and really made everything so easy. I am so happy that I went with them for our wedding!