This place is so unorganized and slow. Where is management? We went there to pick up balloons for a birthday party and there were thirty people in line and no manager or supervisor in sight. One cashier who was new that was on the register. One person blowing up balloons....on a weekend. It didn't matter that you ordered online. The line for online orders was a 30 minute wait. Ridiculous. We ended up purchasing a helium tank and the balloons to blow up ourselves and it still took 20 minutes to check out.