1) ridiculous line.
2) they don't allow you to reload your Starbucks card/account
3) you can't buy drinks separately in order to earn the stars
4) they charge you for an extra cup if you want to split a drink
5) they put the size of the line as their priority for decision making
6)completely rushed
7) barely any room to add your creamer, sugar
8) be warned prices are high! Cost $18.36 for 3 drinks, all size grande . Yikes!
9) planet Hollywood rewards club members get their own line
10) terrible location -- under the hotel where you check in. Can't walk in from street level like a normal Starbucks . This location is only really convenient for someone staying at the hotel .