I'm a local and every other month I like to have my staycation and my boyfriend and I will book a room for the night. Everyone would have been amazing. We looked past the fact that the bridge was closed which had us walking outside in the freezing cold to get in the hotel. It happens. It's maintenance. I called for a late checkout and agreed to a fee because we wanted to get some much needed rest. That didn't happen. They were doing some kind of construction work under above next or whatever to us and it went on for hours until I finally called fromt desk where she stated that they didn't know which room was going to have construction and waived our late check out fee. It would have been nice if they communicated with each other anf NOT book rooms next to rooms that are getting remodeled.