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| - I made an appointment for cut style blow out and condishioning a week prior, confirmed via txt. They called me 1 hr before my appointment to cancel because of the supposedly 2 wedding parties. Meaning, they booked someone after me that could make more money of. I said canceling was not an option for me since I had a wedding to go to and already bought the groupon. The girl on the phone responded " uggghhh then, you can come so we can get you out of the way".
I showed up 30 min early, just so they could finish me before the "wedding parties". There were other hairdressers working on one wedding party, but Amy, my stylist, was still not there. When she arrived 30 min later, the first wedding party left and the hairdressers were ordering food. For the remaining time I was there, there was NO OTHER WEDDING PARTIES coming.
Amy just looked at me and asked me what I wanted. I said I bought the groupon for cut blow out and style. She had a terrible attitude and was barely talking to me.
She brushed and partially dried my hair, took the towel off, and said "done". Then added " what, you want some hair spray?!"
I said that I also paid for styling my hair. She said that style is an up do and I have to pay extra. I explained that I don't want an updo! Just style! Then she said that style is the blow out drying.
I showed her the coupon that distinguishes between STYLE and BLOW OUT. She made a face and said: "well then, your hair is long and u have to pay extra"
She half assed my curls on half wet hair, barely even touched my hair with the scissors. Never corrected the undone curls. I tipped, like I always do, was nice and respectful. But, trust me I will never be back in this unprofessional place.
This is my first time writing a review for a hair place. I just wanted to let the future customers know what is waiting for them: a half assed style done by someone who puts no effort in it, hairstylists who make decisions about up charges without management consult, and prioritize food over customer care.
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