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  • Stop.....do not walk through their doors. They will insist you need some sort of major work, have an infection or pending problem and the dentist may or may not even look into your mouth to make this diagnosis. I don't know if there office was ever very good. But I do know that my kids do not have many cavities and they are not very excited to see them. The adults on the other hand, need deep cleaning, anitbiotics to kill infections, extra x-rays, crowns, you name it. I thought maybe my first experience was a fluke, so I went back. Dentist never looked in my mouth and it had been a year and a half, but insisted I still needed the same 4 crowns they had recommended prior. Meanwhile, I still have those teeth. Upsell, upsell, upsell. The staff stands around and talks about the patients and the Dr. rounds the corner to ask the office girls how many they got today. Referring to major procedures that called back to schedule. And wheres the respect for patients privacy? Do not let them touch your teeth or your childrens teeth. Save your money and find a better office. Melanie certainly could brush up on her customer service skills. When we called back after they had problems and couldn't finish my husband's appt. (claiming they would call him back), she was short, rude and unhelpful.
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