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| - Okay, we all know it's a new place and not perfect. But this was unacceptable even under those conditions.
We skipped the grand opening because of the communal table situation. Today we decided to try it out for lunch. When we entered we saw a huge party being served, We should have known better and left right then. We were seated right away and ordered and appetizer and two lunch entrees. 40 minutes later, we were still sipping our water and no food. They began to ask us if everything was "good" and I said "NO, we've been here for 40 minutes!" Our waitress said, "I'm going in there and tell them to hurry it up." Well, next, a manager type saw my agitation and said he would comp us for some of it. I said to the waitress that they needed to comp us the ENTIRE meal. The waitress said they were sorry but the 40 person party interfered with their service. "Who books a 40 person party at lunch on your first week of business?", I asked. She said the just walked in. Yeah, right. They were greedy. and ruined their service for the remaining customers.
The appetizer of craw-fish egg roll was sopping wet with grease from the fryer. Disgusting. My craw-fish etouffee was simply ok and served in disposable white foam bowl (their entire restaurant is served on plastic disposables, including drinks from the bar and wine). That alone is unacceptable. I will not pay those prices and eat my meal with a plastic fork! My wife's fried oyster po-boy was mostly bread and filler. We ate what we could(we were hungry!) and left. They did comp the entire fiasco. It was worth nothing.
We waited so long for this restaurant to be open, and now we are totally disappointed and will not return. There is no reason to!
If you are interested in really good etouffee, go to Boudreux's in NoDa.
If I could give it less than one star, I would. Fail.
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