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| - We've been here twice now and while the 1st visit was decent enough for us to give it another shot, there will be no return visit.
The food is good enough- please don't misunderstand - but the service is AWFUL. With just 2 other tables to cover, our waiter left us sitting for 15 minutes with menus in front of us, no apologies, no water, NOTHING. When he finally got around to taking our order, he had to have us repeat it several times. When I asked what kind of yogurt they offered with the granola and yogurt on the menu, he said he didn't know and took another 5 minutes (literally) to come back and tell me strawberry.
At the 45 minute mark, he came back and asked my husband what kind of cheese and how did he want his eggs cooked again.. he forgot (yet he wrote it down when he took the order?) I started to tell him if they hadnt started cooking yet to forget it, we would leave since all I had was a semi cold cup of coffee served to us). He told me they had, an obvious lie, as my dish of yogurt and granola didn't need cooking and he was asking about the eggs and went away again for another few minutes.
All said and done, including paying the bill this quick breakfast took us over an hour.
I know the frustration on the wait was exacerbated by the alternatively whining/screaming child at the table behind us, which isn't their fault, but still made the already bad experience worse (side rant - parents? If your kid is sick, KEEP THEM HOME! The women didn't apologize, but told the waiter during one of the 4 trips the kid and grandma took to the car to calm her down from the screaming temper tantrum, "no, shes not usually like this but she has a fever and doesn't feel well" Seriously?)
I'm sorry to see a small business suffer but the owner needs to hire some help and make sure his customers are attended to. I'm generally a patient and forgiving person, and would have been fine if they employed even one basic customer service skill.
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