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  • I was super excited to go to Ice House as a friend was raving about the fried chicken. But was quickly disappointed, not so much by the food, but the poor service that we received. Our waitress was outwardly rude to us throughout the evening - like she decided when we sat down she didn't like us! We asked for help with the menu since it was our first time, and just told us to go look at it. When our food arrived, the coleslaw splattered all over my friend, when it was dropped on the table. Accidents happen, but when our waiter realized it, they weren't any ways apologetic and didn't even offer a wet-napkin for her to clean up the coleslaw that was on her dress and hair. The coleslaw also splattered all over her drink glass, when we asked for a new glass, our waitress looked as us confused, "you want to wipe it"? No, we'd like a new glass since this was smothered in coleslaw. We ordered the fried chicken and 7-layer dip and the food itself was good and something I would normally enjoy. But the lack of service and general politeness will not have my return or refer this place to anyone.
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