Update on 9/9: Over a month after I paid in full for my terrible Bellhops experience in Durham, they sent me a condescending email about an overdue balance. They proceeded to fraudulently charge my credit card for the entire amount although I owe them nothing. I am pursuing fraud charges against the company.
Stay far away from this company. On a local level, you'll be disappointed with your move. On a corporate level, you'll experience a complete lack of competence, decency, ethics, or customer service.
Everything I said in my original review about the quality of the local movers in Charlotte still rings true. However, the company itself is so incompetently managed that it is best to look elsewhere when considering movers.