East Side bounces back. My previous experience was not a good one, however, I have not given up. ESM is the kind of organization that cares about customer experience, and tonight they proved it. Alex T. was my server, we were five people. His service was fantastic, the food was excellent and the kitchen service was very quick. The manager, not sure what her name is, was making sure all was in order. GREAT JOB ESM at Trinity-Commons. Keep it up! We will be back! (visit was Jan 24th at 6pm)