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About: http://data.yelp.com/Review/id/6Eg2uxaxXHp7FhPUys2IyQ Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2015-07-23 00:00:00 (xsd:dateTime)
itemReviewed	Echo & Rig
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	3 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	5 (xsd:int)
rev:text	Steakhouses are a dime a dozen in Vegas so you better be on your A game. Echo & Rig really missed the mark last night. It started off great with James the manager coming by to welcome us to the restaurant along with our waiter Sam. Sam explained the menu and brought our their specialty steaks on a platter. I went with the 19 oz prime bone-in New York and our table shared the mac & cheese and roasted garlic mashed potatoes with white cheddar. The rest of our table ordered their entrees and that would be the last time we saw Sam for a very, very long time. One thing I like at E&R is that you can order 1/2 glasses of wine if you want to sample a couple different glasses. The drinks and bread came out pretty quickly, brought by two different people. The entrees and sides came out a little later, again served by someone else. I took my first bite and the steak had no flavor, I had to add salt and pepper. After a coulple more bites my jaw was actually getting tired of chewing. It was one of the worst cuts of meat I have ever had. Full of gristle and really chewy. For a "prime" cut it was terrrible. The others at the table were enjoying their filets and fish however the garlic mashed potatoes were very bland as we didnt taste roasted garlic or white cheddar. I thought the mac & cheese was good though. Sam never returned to check on us to make sure everything was ok and prepared properly. We had to flag down James and let him know about my steak. James apologized and had a medium rare filet out to the table in about 1 minute. Excellent service which I truly appreciate. He also returned to make sure it was satisfactory which it was. The filet was very tender and had great flavor (and cost much less than my prime NY). Still no sign of Sam. We all finished our dinners, had our plates cleared and were just sitting there waiting for the dessert menu. Again we had to flag someone down to find Sam for us. I ordered the salted caramel turtle sundae which was excellent. Sam brought out the bill and I was a little surprised to see I was charged for the filet. I have absolutely no problem paying for what I ate, but in my business if a customer is unhappy you do everything you can to change that. I almost never send food back, so when I do it's a bad sign. Although I appreciate James quickly replacing my steak, the quality of the prime NY, the mediocre potatoes and the total absence of our waiter was a big let down.
http://www.openvoc.eu/poi#coolReviews	3 (xsd:int)
rev:reviewer	Steven

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