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  • My fiance placed an order that was supposed to be picked up at 8 pm on Sunday evening. She arrived in store at 8:10 p.m. To her surprise, not only were they out of most of what we ordered, but they hadn't even STARTED our order yet. The employees on duty ignored my fiancee and were very unpleasant with her. What is the point of being able to order online when you have to go in and place your order AGAIN!? This is what happens when you hire young people and don't give them direction! Nothing, and I MEAN NOTHING was being prepared. Never have I known Panda to run out of anything, but tonight they were out of everything and they evidently not preparing anymore! Well thanks to the level of service this evening, you have made my decision very easy! I will now be ordering from Pei Wei, because unlike you, they make their food fresh to order so they do not run out! I'd love to thank you for a wonderful dinner, however all I can thank you for this evening is for a s####y experience! You have lost business this evening and Pei Wei has gained faithful customers! As of 2/26/18, no one has responded to this to try to rectify this situation! Classy company right there! HAHA. I am interested but do not know how to direct message you (this is for the below comment by Derek T.
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